How to order food in Japan is easier than most travellers expect, but only if you understand the different systems used in restaurants.
Japan uses a mix of:
- Ticket machines
- Picture menus
- Tablet ordering
- Traditional table service
This guide shows exactly how each system works, what to say (if anything), and how to avoid common mistakes.
Quick Answer: How to Order Food in Japan
- Look for ticket machines at ramen shops
- Use picture menus or pointing in casual restaurants
- Tablets are common in chain restaurants
- You usually pay after eating (not before)
👉 Most places do NOT require Japanese, simple gestures are enough
1. Ordering from Ticket Machines (Most Common for Ramen)
This is the system that confuses most first-time visitors, but it’s actually the simplest.
Where You’ll See It
- Ramen shops
- Fast casual restaurants
Step-by-Step
- Find the machine near the entrance
- Select your dish (pictures or buttons)
- Insert cash or card
- Take your ticket
- Hand the ticket to staff
- Sit down and wait
Important Tips
- Some machines are Japanese-only, use photos
- Look for popular options (top-left buttons often best sellers)
- Cash is sometimes required
👉 See Best Ramen in Tokyo (Where to Find the Best Bowls for Every Style)
👉 See Best Street Food in Osaka (What to Eat & Where to Find It)
2. Ordering with Picture Menus (Most Restaurants)
This is the easiest and most common method.
What to Do
- Look at the menu (usually with photos)
- Point to what you want
- Staff will confirm
What to Say (Optional)
- “Kore onegaishimasu” = “This one please”
Why This Works
- Restaurants are used to tourists
- Menus often include English
- No conversation required
👉 See What to Eat in Japan (Complete Food Guide for First-Time Visitors)
👉 See Tokyo Food Guide: What to Eat & Where to Find It
3. Tablet Ordering (Common in Chains)
Many modern restaurants use tablets.
Where You’ll See It
- Casual dining chains
- Family restaurants
How It Works
- Select language (often English available)
- Browse menu
- Tap items
- Submit order
Key Advantage
👉 No language barrier at all
4. Traditional Restaurant Ordering (Table Service)
This is similar to Western restaurants, but simpler.
What Happens
- Staff seat you
- You receive a menu
- Order when ready
Tips
- Press call button if available
- Or make eye contact with staff
Payment
- Usually at the register near the exit
- Not at the table
5. Convenience Store Food (Very Easy Option)
Convenience stores (7-Eleven, Lawson, FamilyMart) are a major part of eating in Japan.
What You Do
- Pick items
- Take to register
- Pay
Why This Matters
- Cheap
- High quality
- No ordering stress
6. Food Courts & Department Store Dining
These are underrated and easy for travellers.
How It Works
- Walk around and choose
- Order at counter
- Take buzzer or wait
Best For
- Variety
- Groups
- Quick meals
Common Mistakes When Ordering Food in Japan
1. Waiting to Be Seated Incorrectly
- Some places are self-seating
- Others require staff
👉 Watch what locals do
2. Not Realising Payment Timing
- Most places → pay after eating
- Ticket machine → pay before
3. Expecting Customisation
- Limited substitutions
- Menus are fixed
4. Not Carrying Cash
- Some small restaurants are cash-only
👉 See Is Japan Cashless? (How Much Cash You Actually Need in 2026)
How to Order Food Without Speaking Japanese
You don’t need to speak Japanese.
What Works
- Pointing
- Using photos
- Simple phrases
Useful Phrase
- “Kore onegaishimasu” = This please
Reality
👉 Most travellers order food successfully without speaking Japanese
What to Eat (Quick Suggestions)
If you’re unsure what to order:
Try These
- Ramen
- Sushi
- Tempura
- Curry rice
- Okonomiyaki
👉 See Osaka Food Guide: What to Eat & Where to Find It
👉 See Best Sushi in Tokyo (Where to Eat from Budget to High-End Experiences)
Where Ordering Is Easiest
Easiest Cities
- Tokyo
- Osaka
Slightly More Traditional
- Kyoto
👉 See Tokyo Travel Guide: Best Things to Do (First-Time Visitor Guide)
👉 See Osaka Travel Guide: Best Things to Do (First-Time Visitor Guide)
FAQ: How to Order Food in Japan
Is it hard to order food in Japan?
No, most systems are designed to be simple.
Do I need to speak Japanese?
No, pointing and basic phrases work.
Do restaurants have English menus?
Many do, especially in major cities.
Do I tip in Japan?
No tipping is not expected.
Final Thoughts: How to Order Food in Japan
Ordering food in Japan is straightforward once you understand the system.
- Ticket machines → ramen shops
- Picture menus → most restaurants
- Tablets → chain restaurants
You don’t need Japanese, just follow the system and keep it simple.
Plan Your Food Experience
👉 Start with What to Eat in Japan (Complete Food Guide for First-Time Visitors)
👉 Explore local dishes with Tokyo Food Guide: What to Eat & Where to Find It
👉 Find the best spots with Osaka Food Guide: What to Eat & Where to Find It